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Ecommerce business plan template

Answer eight prompts and enter your numbers to get a finished plan with break-even, a 12-month forecast and a Word download.

0 of 8 sections written

Your plan

Two or three specific sentences each. Numbers beat adjectives.

Your numbers

The forecast updates as you type.

$
$

Landed cost: product, freight, duties and packaging.

$
%
$
$

Platform, apps, software and anything else you pay whether or not you sell.

%
First profitable monthMonth 6
Payback monthMonth 9
Break-even orders per month105
Contribution per order$13.39
Gross margin67.9%
Year-one revenue$56,560.00
Year-one operating profit$10,243.76

Monthly operating profit

123456789101112

Profitable from month 6, with the early losses paid back by month 9.

Saved automatically in this browser.

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1

Answer the eight prompts

Executive summary, customer, market, product, marketing, operations, milestones and risks. Each prompt says what a lender looks for.

2

Enter your numbers

Price, costs, first-month orders and growth. The break-even point and a 12-month forecast update as you type.

3

Download or copy the plan

Get a formatted Word document or plain text. Your answers stay saved in this browser, so you can come back and finish later.

What goes in an ecommerce business plan

An ecommerce business plan has seven parts: an executive summary, market analysis, product strategy, marketing plan, operations plan, financial projections and milestones. This template covers all seven — the written parts through its eight prompts, and the financial projections through the calculator, which turns your price, costs and growth into a break-even point and a 12-month forecast.

Each prompt is written around what a lender or investor actually checks: who the customer is, how you will reach them, what one order earns you after costs, and when the store stops losing money. Keep each answer to two or three specific sentences. A short plan with real numbers beats a long one without them.

How the financial forecast works

The forecast starts from unit economics. Contribution per order is your price minus product cost, shipping and payment fees. Break-even orders per month equal your fixed monthly costs divided by that contribution. Orders then grow from your month-one number at the monthly growth rate you enter, and each month's profit is orders times contribution, minus fixed costs.

The template reports two break-even points, because lenders look for both: the first month the store turns a profit, and the payback month, when the profit since launch has covered the early losing months. With the default example — a $28 product with $9 product cost and $4.50 shipping, $1,400 in fixed costs, and 45 orders growing 22% a month — the store turns profitable in month six and pays back its early losses in month nine.

A lean plan first, a full plan when you need funding

A lean plan like this one is enough to launch a store and to guide your own decisions. A traditional plan for a bank loan often runs 20 to 30 pages. Start with the lean version, then expand each section with supporting detail — supplier quotes, the sources behind your market size, and a three-year forecast — when a lender or investor asks for it.

Whatever the length, readers go to the executive summary and the financials first. Write the summary last, once the numbers are in, so it can state the month you turn profitable instead of guessing at it.

Frequently asked questions

What should an ecommerce business plan include?
Seven sections: executive summary, market analysis, product strategy, marketing plan, operations plan, financial projections and milestones. This template covers the written sections through eight guided prompts and builds the financial projections for you from your price, costs and growth rate.
Is this business plan template free?
Yes. It is free with no signup, and your answers are saved in this browser, so you can close the page and come back to finish later.
Can I download the business plan as a Word document?
Yes. The download button creates a .docx file that opens in Microsoft Word, Google Docs and Apple Pages, with your answers and the financial forecast already formatted. You can also copy the plan as plain text to paste anywhere.
How does the template calculate break-even?
Contribution per order is your price minus product cost, shipping and payment fees. Break-even orders per month equal your fixed monthly costs divided by that contribution. The template also finds your first profitable month and your payback month from your month-one orders and growth rate.
What is the difference between the break-even month and the payback month?
The break-even month is the first month the store earns more than it spends. The payback month is when the total profit since launch has covered all the earlier losing months. Payback usually comes a few months later, and lenders look for both.
How long should an ecommerce business plan be?
A lean plan like this one runs a few pages and is enough to launch and guide your decisions. A traditional plan for a bank loan often runs 20 to 30 pages. Start lean, then expand each section when you need funding.
Do I need a business plan to start an online store?
Not legally, but writing one makes you check the numbers before you spend. Founders who write formal plans are 16% more likely to reach viability, according to research by Greene and Hopp published in Harvard Business Review in 2017.
Can I use this template for a dropshipping or print-on-demand store?
Yes. Enter your supplier's price as the product cost and their shipping charge as the shipping cost, and set fixed costs to your monthly platform, app and software subscriptions. The forecast works the same way for any model where costs rise with each order.

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